Commercial Loan Assistant

Commercial Lending · Westfield, Indiana
Department Commercial Lending
Employment Type Full-Time
Minimum Experience Mid-level

At Community First Bank of Indiana (CFB), new ideas, new technologies and new ways of thinking are driving our culture. Our core values are: Servant Leadership, Family, Client Focused, Community Involvement, and Integrity & Humility. We are a highly successful and growing bank that offers future advancement opportunities. Come join one of the Best Places To Work in Indiana! 


The Commercial Loan Administrative Assistant acts as the support for multiple Commercial Loan officers. Performs various support duties pertinent to meeting the needs of customers and development of new business.


Classification: This is a Full-Time non-exempt position and reports to the Commercial Loan Group Manager. 


Job Location: Westfield, IN (Training will be in Kokomo, IN for 90 days)

Essential Functions of Commercial Loan Assistant:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist commercial lenders with preparation and closing of new and renewal commercial loans.
  • Manage the workflow process to ensure loan requests move efficiently through all stages.
  • Prepares and reviews all account documentation related to commercial accounts.
  • Demonstrate proficiency with application software programs.
  • Utilize various computer programs to prepare loan documents and manage ongoing loan servicing.
  • Provide exceptional service to bank customers.
  • Manage time effectively, prioritize work appropriately and consistently meet deadlines.
  • Ensure accuracy of all account information and documentation.
  • Informs manager of any documentation issues, including missing documentation and the need for follow-up
  • Protect the Bank and customers by maintaining a high level of security awareness.
  • Covers phone calls for the VP of Commercial services/business development and keeps the manager informed of all activities within the department.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 


  • Decision Making
  • Communication Proficiency
  • Attention to detail/Thoroughness
  • Customer/Client Focus

Education and Experience:

  • High school diploma or GED required.
  • Minimum of 5 years of experience in servicing commercial loans required.
  • Experience with commercial loan servicing and documentation software.
  • Strong verbal and written communication skills.
  • Strong problem-solving skills
  • Ability to work independently but fluidly be a part of a team


  • Health, Dental, Vision
  • Generous Matching 401(k) Retirement Plan
  • 3 weeks of Paid Time Off (immediate accrual)
  • Wellness Program
  • Competitive Salary
  • Annual bonus eligibility
  • Holiday Parties

CFB provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Thank You

Your application was submitted successfully.

  • Location
    Westfield, Indiana
  • Department
    Commercial Lending
  • Employment Type
  • Minimum Experience